Under § 16 BFSG, we offer a feedback channel where you can report barrier issues (see “Feedback & contact” above).
Furthermore, under the German Barrier‑Free Accessibility Strengthening Act (BFSG), you have the following enforcement options:
- You can apply to the responsible market surveillance authority (e.g. the Bavarian State Office for Digitisation, Broadband and Surveying) to request barrier removal – they will review the case and may require us to make improvements or even impose fines.
- If measures are denied or not implemented, you have the right to take legal action – for example, by filing a lawsuit with the administrative court.